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Guidance Center

How do I return to my song?

Use the same private code for your order.

Open My song and paste your Order / Access Code or private link. Use the full code, including every character. If you saved the email containing it, use that same code. An email address or a short order reference cannot open your room.

If you cannot find your code, open My messages with secure sign-in and ask the owner for help. Signing in to messages does not automatically grant access to an order.